Smell Gas? CALL 0800 002 001
X Icon
  • Safety & Environment
  • About Us
  • News
  • Careers
Facebook Icon
MENU
SHOP
Smell Gas? CALL 0800 002 001
  • Get Connected
    • Current Offers
    • Is Gas Available in My Area?
    • Book a Phoenix Energy Advisor Appointment
    • Benefits of Natural Gas
    • Find an Installer
    • Gas Supplier Care Schemes
    • Business Connections
    • New Build Connections
    • Gas Supplier Information
    • Quick Check 101
    • Connection Policy
    • Natural Gas Retailers
    • Connection Terms & Conditions
    • Making a Complaint
    • Codes of Practice
  • Support for Connected Customers
    • Get Winter Ready
    • Using Your Pay as You Go Gas Meter
    • Gas Supplier Information
    • Gas Meter Housing Repairs
    • Book a Boiler Check/Repair
    • Essential Maintenance FAQs
    • Financial Assistance
    • Connection Policy
    • Quick Check 101
    • Gas Supplier Care Schemes
    • Home Improvements and Alterations
    • Gas Meter Box Key Request
    • Useful Contacts
    • Connection Terms & Conditions
    • Making a Complaint
    • Codes of Practice
  • Offering an Inclusive Service
    • Our Commitment to You
    • Our Commitment to the Communities we Serve
    • Tell Us How We Can Help
    • Our Standards of Service
    • Connection Policy
    • Contact Us
    • Useful Contacts
    • Connection Terms & Conditions
    • Making a Complaint
    • How Your Gas Supplier Can Help
    • Codes of Practice
  • Fuelling the Future
    • Reports
    • Latest News
    • Videos
  • Safety & Environment
    • In an Emergency
    • Energy Transition
    • Energy Efficiency Advice
    • Carbon Monoxide Awareness
    • Dial Before You Dig
    • Gas Safe Register
    • Safety Campaigns
    • Reporting Theft of Gas
    • Health & Safety Policies
    • Environmental Impact
  • About Us
    • Phoenix Group
    • About Phoenix
  • Safety & Environment
  • About Us
  • News
  • Careers
  • Home / About Us / About Phoenix

    Network Information

    We own and operate the gas distribution network in the Greater Belfast, Larne, East Down and Whitehead areas in Northern Ireland

    Consumer Information

    Information about your connection, our standards of service and codes of practice

    GD23 Business Plan

    Find out more about our Business Plan

    197 Airport Road West, Belfast, BT3 9ED

    03454 55 55 55

    Contact Us

    © 2025 Phoenix Energy Group Ltd. Company No. 32809.
    (Trading as Phoenix Energy). All rights reserved.
    Privacy Policy | Cookie Policy | Site Map | Legal | Modern Slavery Statement | Accessibility Statement