Offering an Inclusive Service

We are committed to providing an inclusive service to support all customers. Find out more about ways we can help you.

Our Commitment to the Communities we Serve

We work to deliver positive impacts both in the way we meet our core business objectives and by adding value to the communities we serve through a range of established initiatives that deliver environmental, social, educational and wellbeing outcomes across the Phoenix licence area. In fact, Serving Community Needs is one of 5 Core Company Values, and we deliver it in a number of different ways. Find out more about how we deliver on our responsible business objectives through our most recent 2022 Responsible Business Report.

Phoenix Community Fund

The Phoenix Community Fund has been established to help local charity and community groups across our licence area.

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Biodiversity Community Fund

This is designed to support local charity and community groups whose work and endeavours are specifically aimed at enhancing our environment and tackling the climate crisis in some way.

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Green Spaces

The environment extends beyond ensuring the highest standards of environmental practices in our core business operations into making a positive impact for the consumers and communities we serve.

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Energy For Children

Phoenix established the Energy for Children Charitable Trust in 2005 to provide financial support to groups and individuals that may slip through the net of the wider charity network.

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Sport Changes Life

Phoenix Energy has launched a new partnership with Sport Changes Life, which aims to provide primary school pupils with opportunities to take part in sport while also tackling the climate challenge.

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Please click here to view our Environmental, Social and Governance responsibilities.