How we use cookies
Cookies
A cookie is a text file that is stored on your computer by your web browser, which is used to monitor how people use our site. This helps us to understand how users interact with our website so that we can develop and improve the design, layout and function of the site.
How Phoenix uses cookies
Shown below are the main cookies set by the Phoenix website, and what each is used for.
Necessary cookies:
Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.
Analytical cookies:
We'd like to set Google Analytic cookies to help us to improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone. We use Google and Youtube Analytical cookies.
How to reject or delete this cookie
Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
Marketing cookies:
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. We use Google, Facebook and Youtube Advertisement cookies.
This website uses Google & Facebook remarketing service to advertise on third party websites to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, a site in the Google Display Network, or somewhere on Facebook. Third-party vendors, including Google & Facebook, use cookies to serve ads based on someone’s past visits to the Phoenix website. Of course, any data collected will be used in accordance with our own privacy policy, as well as Google & Facebook privacy policies. You can customise your remarketing preferences by visiting the links below: For Google: https://support.google.com/ads/answer/2662922?hl=en For Facebook: https://www.facebook.com/ads/website_custom_audiences/
Persistent Cookies:
This type of cookie is stored on a user’s computer until it expires or until the user deletes it. Persistent cookies are used to collect identifying information about the user, such as user preferences which are remembered for the user’s next visit. This results in faster and more convenient access.
Disabling cookies
If you do not want us to use cookies in your browser, you can remove cookies from your computer's hard drive, or set your browser to block cookies or to send a warning notice before a cookie is stored on your computer. However, please note that you may not be able to use many of the services on our website or other websites without cookies.
This website uses a utility from civiccomputing.com
This website uses a utility from civiccomputing.com as a means to allow you the user to control cookie & tracking behaviours. It makes a connection back to civiccomputing.com to validate its own license which we use on our server to provide this functionality.