Smell Gas? CALL 0800 002 001
X Icon
  • Safety & Environment
  • About Us
  • News
  • Careers
Facebook Icon
MENU
SHOP
Smell Gas? CALL 0800 002 001
  • Get Connected
    • Current Offers
    • Is Gas Available in My Area?
    • Book a Phoenix Energy Advisor Appointment
    • Benefits of Natural Gas
    • Find an Installer
    • Gas Supplier Care Schemes
    • Business Connections
    • New Build Connections
    • Gas Supplier Information
    • Quick Check 101
    • Connection Policy
    • Natural Gas Retailers
    • Connection Terms & Conditions
    • Making a Complaint
    • Codes of Practice
  • Support for Connected Customers
    • Get Winter Ready
    • Using Your Pay as You Go Gas Meter
    • Gas Supplier Information
    • Gas Meter Housing Repairs
    • Book a Boiler Check/Repair
    • Essential Maintenance FAQs
    • Financial Assistance
    • Connection Policy
    • Quick Check 101
    • Gas Supplier Care Schemes
    • Home Improvements and Alterations
    • Gas Meter Box Key Request
    • Useful Contacts
    • Connection Terms & Conditions
    • Making a Complaint
    • Codes of Practice
  • Offering an Inclusive Service
    • Our Commitment to You
    • Our Commitment to the Communities we Serve
    • Tell Us How We Can Help
    • Our Standards of Service
    • Connection Policy
    • Contact Us
    • Useful Contacts
    • Connection Terms & Conditions
    • Making a Complaint
    • How Your Gas Supplier Can Help
    • Codes of Practice
  • Fuelling the Future
    • Reports
    • Latest News
    • Videos
  • Safety & Environment
    • In an Emergency
    • Energy Transition
    • Energy Efficiency Advice
    • Carbon Monoxide Awareness
    • Dial Before You Dig
    • Gas Safe Register
    • Safety Campaigns
    • Reporting Theft of Gas
    • Health & Safety Policies
    • Environmental Impact
  • About Us
    • Phoenix Group
    • About Phoenix
  • Safety & Environment
  • About Us
  • News
  • Careers
  • Home / Get Connected / Connection Policy

    Connection Policy

    Our Connection Policy provides detail on how to obtain a connection to the natural gas network as well as the costs associated with any gas apparatus work required post connection to our network.

    Connection Policy Issue 20

    Connection Policy Issue 20

    Connection Policy Issue 20 (pdf)

    Get Connected

    • Current Offers
    • Is Gas Available in My Area?
    • Book a Phoenix Energy Advisor Appointment
    • Benefits of Natural Gas
    • Find an Installer
    • Gas Supplier Care Schemes
    • Business Connections
    • New Build Connections
    • Gas Supplier Information
    • Quick Check 101
    • Connection Policy
    • Natural Gas Retailers
    • Connection Terms & Conditions
    • Making a Complaint
    • Codes of Practice

    197 Airport Road West, Belfast, BT3 9ED

    03454 55 55 55

    Contact Us

    © 2025 Phoenix Energy Group Ltd. Company No. 32809. (Trading as Phoenix Energy). All rights reserved. Privacy Policy | Cookie Policy | Site Map | Legal | Modern Slavery Statement
    Holding Image for Lightbox