Essential Maintenance FAQs

Each year we undertake essential maintenance on natural gas apparatus and equipment across our network. If you have recently received a letter from us this short video will easily explain more about your upcoming asset maintenance. 

Frequently Asked Questions

Download this document to learn more about your upcoming asset maintenance appointment.

Why is this work necessary?

How long will this work take?

What happens if my existing prepayment meter still has credit on it?

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Need to reschedule your appointment?

Book Asset Maintenance Job

Personal Details

Contact Details

Appointment Preferences

Special Requirements

Please ensure that you notify us in advance of any specific requirements you feel we may need to be aware of when we are undertaking construction at your property.

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