Connection Policy
Our Connection Policy provides detail on how to obtain a connection to the natural gas network as well as the costs associated with any gas apparatus work required post connection to our network.
Support for Connected Customers
- Get Winter Ready
- Using Your Pay as You Go Gas Meter
- Gas Supplier Information
- Gas Meter Box Repairs
- Book a Boiler Check/Repair
- Essential Maintenance FAQs
- Financial Assistance
- Connection Policy
- Quick Check 101
- Gas Supplier Care Schemes
- Home Improvements and Alterations
- Gas Meter Box Key Request
- Useful Contacts
- Connection Terms & Conditions
- Making a Complaint
- Codes of Practice