Making a Complaint

You can make a complaint by:

Call: 0345 4555 555

Writing:

Operational Support Manager

Phoenix Energy

197 Airport Road West

Belfast

BT3 9ED

Or by filling out the form below:

Contact us online

Privacy Statement

Address Details

Contact Details

Details of Complaint

* Calls may be recorded or monitored for training purposes. By submitting your request, the personal information you provide (including your email) will only be used by us to respond to your enquiry or deliver the requested service in line with our privacy policy. You may be contacted by telephone, post or email.

*Calls may be recorded or monitored for training purposes. By submitting your request, the personal information you provide (including your email) will only be used by us to respond to your enquiry or deliver the requested service. You may be contacted by telephone, post or email.

Complaints Policy Cover

Handling Your Enquiry or Complaint

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