Offering an Inclusive Service
We are committed to providing an inclusive service to support all customers
We recognise that from time to time, our customers and those we engage with may need additional support. Our commitment is to provide an inclusive service. Here are some of the ways that we are here to help you.
Our Commitment to You
We offer an inclusive service to all our customers. Find out more about the way we help those with specific needs or in vulnerable situations.
Our Commitment to the Communities we Serve
Find out how we can help in your community
Tell Us How We Can Help
We encourage you to let us know how we can help meet your needs.
Our Standards of Service
We are committed to bringing the highest standards of customer service
Information about connecting to our network
How to get in touch
You may find some of these external agencies useful if you are already connected or thinking about getting connected.
Connection Terms & Conditions
Download a copy of our Terms and Conditions
Making a Complaint
We don't always get things right, and when we don't, we like to know so that we can improve our service in the future.