Offering an Inclusive Service

We are committed to providing an inclusive service to support all customers

Phoenix Energy provides a number of core services to already connected and new customers that can be found under our ‘Get Connected’ and ‘Support for Connected Customers’ sections.

We recognise that from time to time, our customers and those we engage with may need additional support. Our commitment is to provide an inclusive service. Here are some of the ways that we are here to help you.