Please download and read the booklet below for further information on how to make an enquiry or lodge a complaint.
Codes of Practice
We have a range of Codes of Practice which we have developed in consultation with the Utility Regulator which detail how we undertake certain business activities. These include, how we handle your complaint, how we market our product as well as information you may find useful as a gas consumer.
Customer Information Pack
The Consumer Pack below provides useful information about our business and the services customers can receive or expect from us.
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