Codes of Practice
We have a range of Codes of Practice which we have developed in consultation with the Utility Regulator which detail how we undertake certain business activities. These include, how we handle your complaint, how we market our product as well as information you may find useful as a gas consumer.
Get Connected
- Current Offers
- Is Gas Available in My Area?
- Book a Phoenix Energy Advisor Appointment
- Benefits of Natural Gas
- Find an Installer
- Gas Supplier Care Schemes
- Business Connections
- New Build Connections
- Gas Supplier Information
- Quick Check 101
- Connection Policy
- Natural Gas Retailers
- Connection Terms & Conditions
- Making a Complaint
- Codes of Practice