Support for Connected Customers
Find out more about your existing pay as you go meter, meter box housing, maintenance of your appliances and much more...
Get Winter Ready
To help you prepare for any cold snaps this winter, we've put together a checklist to keep you one step ahead of the weather.
Using Your Pay as You Go Gas Meter
Videos, manuals and up to date info for getting the most out of your meter.
Gas Supplier Information
Information relating to domestic and business gas suppliers in our licensed area.
Gas Meter Box Repairs
Order replacement doors, boxes or spare parts.
Book a Boiler Check/Repair
Keep your boiler running smoothly and efficiently with a Boiler check or repair.
Essential Maintenance FAQs
Your questions answered regarding essential maintenance at your property
If you have financial difficulties, there is some help available.
Information about connecting to our network
Quick Check 101
We are part of the Quick Check 101 scheme. Click here to find out more.
Gas Supplier Care Schemes
Find out how to register with your gas supplier’s Energy Care Scheme.
Home Improvements and Alterations
Contact us and get peace of mind before beginning any work around your existing gas connection
Gas Meter Box Key Request
Lost your Gas Meter box key? Simply request a new one here.
You may find some of these external agencies useful if you are already connected or thinking about getting connected.
Connection Terms & Conditions
Our Connection Terms & Conditions
Making a Complaint
We don't always get things right, and when we don't, we like to know so that we can improve our service in the future.