Available Vacancies
Project & ESG Manager
As the Project and ESG Manager, you will be responsible for managing the delivery of key business projects across the Phoenix Group to ensure successful outcomes within scope, budget and timeline constraints, alongside leading Environmental, Social and Governance (ESG) initiatives for the organisation.
Department: Business Planning
Salary Range: £45,000 - £50,000 per annum
Experience: Minimum of 3 years of experience in project management roles, demonstrating a track record of successfully delivering projects on time, within budget, and meeting quality standards or a minimum of 3 years of experience in governance, risk management
Closing Date: Wed, 21 Jan 2026
ApplyTraining and Compliance Lead
In this role you will be responsible for coordinating and delivering comprehensive training programmes across the Customer Services (CS) department, ensuring all team members are equipped with current knowledge and skills to meet operational and service delivery standards. This role involves the systematic review and updating of existing procedures, working closely with operational teams to identify gaps and implement improvements that enhance service delivery and regulatory compliance.
A critical aspect of the position includes developing and maintaining contingency response protocols, ensuring the department is prepared to handle service disruptions, emergency situations, and unexpected operational challenges while maintaining customer service excellence.
The successful candidate will work collaboratively with internal stakeholders and contractors to ensure training materials reflect real scenarios and current best practices, while maintaining alignment with industry standards and regulatory requirements.
Department: Customer Services
Salary Range: £30,000 - £34,000 per annum plus annual on target bonus
Experience: At least three years’ experience working in training delivery, instructional design or learning and development. And at least one years’ experience developing training materials and procedures.
Closing Date: Tue, 20 Jan 2026
Apply