Senior Internal Auditor
The Senior Internal Auditor will support the Internal Audit Manager in delivering a professional, risk-based internal audit service across Phoenix Energy Group
Department: Business Planning
Salary Range: £35,000-£42,000 per annum
Experience: Minimum of 3 years' internal audit experience and experience preparing audit working papers and draft reports to a professional standard.
Closing Date: Mon, 19 Oct 2026
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Business Analyst
The Business Analyst will provide analytical and regulatory support to Phoenix Energy’s Regulatory Affairs and Transportation Services teams. The role focuses on analysing data, preparing financial and economic assessments, and supporting compliance with regulatory requirements set by external authorities. The Business Analyst helps the company manage regulatory risk, support efficient operations, and inform decision making across the business.
Department: Transportation Services
Salary Range: £30,000 - £35,000 per annuum
Experience: Strong numerical and analytical skills who enjoy working with data, regulation and stakeholders
Closing Date: Mon, 26 Oct 2026
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Engineering Support Officer (Grid Control Officer)
As an Engineering Support Officer (Grid Control Officer), you will facilitate the operation of a gas control room by monitoring the performance of the gas network, including emergency response. You will carry out various engineering duties to support the delivery of the asset and remedial programmes and assist in updating and maintaining the Company's Geographical Information System (GIS).
Department: Network Asset
Salary Range: £26,383.50 + 25% shift allowance per annum
Experience: Candidates with at least one years relevant work experience in an engineering or numerical environment or strong administrative/customer-orientated background will be considered and a minimum of 5 GCSE passes (or equivalent) to include English & Maths
Closing Date: Tue, 27 Oct 2026
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Customer Advisor
You will work as part of the Customer Services team, providing frontline support to existing and potential customers through efficient handling of telephone calls, emails, and service requests.
You will be responsible for recording customer and job request details on company systems, initiating appropriate responses in line with defined business processes, and delivering inclusive, excellent customer service that meets the needs of all consumers, including those requiring additional support. The role involves significant administrative responsibilities including planning and scheduling asset maintenance work, connections and communications to property owners, coordinating appointments with customers and field operatives, and managing diary and resource planning systems.
You will respond to gas emergencies, manage asset maintenance programme scheduling, handle complaints, process completed documentation and certification, and provide comprehensive administrative support whilst ensuring compliance with safety standards, Standards of Service requirements, and regulatory obligations including ISO 22458.
Department: Customer Services
Salary Range: £25,983.50 per annum
Experience: At least two year’s experience working within a contact center dealing with high volume telephone enquiries. OR At least three year’s experience in a retail environment.
Closing Date: Wed, 21 Oct 2026
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Street Works Lead
As the Street Works Lead, you will play a key role in Phoenix Energy's operations. By coordinating and managing street works for asset maintenance, new connections, and network development projects, you will help ensure compliance with all operational and regulatory requirements.
The ideal candidate will be a versatile professional, adept at handling a wide range of tasks. From opening and closing notices to managing permit applications, variations, modifications, and early start requests, you will be at the forefront of our operations. You will also update registration information and address defects, making this a dynamic and engaging role.
As the Street Works Lead, you will be the primary liaison between Phoenix Energy, the Department of Infrastructure, and other key stakeholders.
Your role will be instrumental in maintaining effective communication and ensuring the smooth progress of our street works activities.
Department: Customer Services
Salary Range: £33,000 per annum plus annual bonus
Experience: Minimum of 2 years' relevant experience in coordinating street works using Symology and applying for permits via the DFI Permit Application System. Sound working knowledge of the legislative framework governing street works in Northern Ireland,
Closing Date: Wed, 28 Oct 2026
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