Making a Complaint

We have a policies on how consumers can make a complaint

You can make a complaint by: Call: 0345 4 555 555

Writing:

Service Delivery Manager

Phoenix Energy

197 Airport Road West

Belfast

BT3 9ED

Or by filling out the form below:

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Privacy Statement

First Name

Last name

Address Details

Address 1

Address 2

Address 3

Town/City

Postcode

Contact Details

Telephone

Mobile

Subject

Details of Complaint

Comment

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* Calls may be recorded or monitored for training purposes. By submitting your request, the personal information you provide (including your email) will only be used by us to respond to your enquiry or deliver the requested service in line with our privacy policy. You may be contacted by telephone, post or email.

*Calls may be recorded or monitored for training purposes. By submitting your request, the personal information you provide (including your email) will only be used by us to respond to your enquiry or deliver the requested service. You may be contacted by telephone, post or email.

Handling Your Complaint or Enquiry

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