Our ESG objectives and CSR responsibilities as detailed within our Responsible Business report include:
- To continue providing low carbon solutions to homes and businesses, supporting net zero carbon targets.
- To minimise the impact of our operations on the environment, aiming for a sustainable approach to the use of resources, reducing our use of energy, water and paper, avoiding irresponsible disposal of hazardous products and unnecessary waste.
- Act as an environmentally responsible business by supporting biodiversity projects and initiatives within the community that we serve.
- Operate with high standards in respect of health, safety and worker protection, and as a minimum comply with all relevant regulations and standards.
- Promote the health and well-being of our staff to ensure that we maintain a happy, healthy, and engaged workforce. Create a positive working environment that, where possible, provides staff with the opportunities to fulfil their potential and achieve their career aspirations.
- Always be non-discriminatory (whether on grounds of gender, race, disability or other), and maintain the highest standards of equality and diversity in our employment practices.
- To create a positive impact for our stakeholders and the community we serve through meaningful engagement, contribution, and volunteering.
- To maintain the highest standards of governance in the management of our business.
- Act with integrity in all of our dealings.
- Maintain appropriate contingency planning arrangements to enable the continuation of key activities as a result of a major incident.